The disorganised nature of email has been bugging me a little recently and even more so the poor tools we currently have at our disposal to try to organise it ourselves. Sure, smart folders in Apple’s Mail.app and labels in Thunderbird go a tiny way to helping but neither of these actually solves the core issue as I see it.
Scenario 1: Suppose I have a 20 message conversation about fixing a bug, midway through that conversation the focus of what bug is being worked on, what file is being worked on or even what project is being worked on takes a shift, all of a sudden the search and organise features available to me don’t cut it as they’re now infected with meta-noise.